Privacy Policy

At Richplus Bio-Fertilizers & Feeds, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our e-commerce store selling organic fertilizers and related products.

By using our website www.richplusindia.com , you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Full Name
  • Billing & Shipping Address
  • Email Address
  • Phone Number
  • Payment Details (processed securely through third-party payment gateways; we do not store your card details)

Non-Personal Information

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited, time spent, and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, invoices, and delivery updates
  • Respond to customer service inquiries
  • Personalize your shopping experience
  • Send promotional offers, discounts, and newsletters (if you have opted in)
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements

3. Sharing of Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers, including:

  • Payment Processors for secure transactions
  • Courier & Logistics Partners for order delivery
  • IT & Support Providers for website and system maintenance

These partners are contractually obligated to protect your information and use it only for the services they provide.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic and user behavior

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.

5. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or disclosure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your personal data (subject to legal obligations)
  • Opt-out of promotional communications anytime by clicking “unsubscribe” in our emails or contacting us directly

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our products and services are intended for individuals 18 years and older. We do not knowingly collect information from children under 18. If we learn that we have unintentionally collected such data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website after such changes means you accept the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Richplus Bio-Fertilizers & Feeds
Email : info@richplusindia.com
Phone : +91 93639 41424
Address : New No.30/2, Old No.73, Venkata Rathinam Nagar, Adyar, Chennai - 600020